Search Knowledge Base Articles

Find answers to your questions quickly

How to Check if the Department is Hidden from the Client?

Published: 2025-11-07 09:29:01
15 Views
Training and Educational Resources

How to Check if the Department is Hidden from the Client? 

IN THE CRM

1. Go to "Setup" at the bottom right part of the settings panel.

2. Press on the "Support" and choose "Departments".

3. Press on the name of the department or on the editing option.

4. Press on the "Hide from client" and press on "Submit" to remember your choice.

5. Enter your "Platform" and press on "Contact us".

6. You will be able to view and choose the department here.

Did you find this article useful?

Related Articles

  • Add Balance to Account

    1. Make sure that the user is already a trader: Open a Trading account/Convert to Traders. Find "Tr...

  • Applying Subscription

    1. Open the Podcator app: https://app.podcator.com/ 2. Press on "Manager" option on the left side ...

  • Finding FAQ

    To find FAQ visible for every user/admin, use the link: https://crm.podcator.com/knowledge_base Or r...

  • Enabling/disabling practice/real acc

    1. Go to the "Admin" button in the settings on the left side of the page. Press on "Trading" out of...

  • Adding default tokens

    How to make it so the default Watchlist information showed the currencies you want. 1. Set the list ...