Basic Platform Settings
How to open a trade?
1. Login to the platform.
2. Press the + button.
3. Enter the asset you'd like to use. Press on the asset.
4. You will get the access to the market.
5. Make sure you have verified your account, otherwise you won't be able to buy or sell.
Also make sure that you have enough funds in your account to make a purchase.
To purchase the asset, you must enter the amount in these fields and confirm the purchase.
With your Margin account you will also be able to change the leverage
The Leverage can be changed in two ways:
Via CRM:
1. Traders
2. Choose the user, click on the "View".
3. Choose the "Max Leverage" and set the default amount.
Via the Platform:
1. In your Profile
How to see the rates of the trade?
1. Once you confirmed buying, the information about your trade will be seen here:
Closed/Open positions will be seen here along side Short/Long measurements.
How do I change rate?
Only admin/manager users may change the rate, the regular users can not change the rates.
To change the rates, the managers have to:
1. Go to "Manager" on the Platform.
2. Choose "Orders" button.
3. Find the order and scroll to the right side. Press the second "Edit" icon in the settings.
4. Edit the order and save it.
Or
1. Go to the CRM and press on "Manager". Choose "Orders".
2. Choose the order from the order list and press on "Edit".
3. After filling the information in, press "Update".
Where to find the trading history?
1. Log in the app. Go to "Portfolio".
Portfolio on Margin Account shows open positions and position history on margin account.
Portfolio SPOT account shows the asset allocation of your portfolio
BTC, ETH and others.
2. Press on "Positions" to see your stats.
3. Or press on "History" of your trade.
Where can I see transaction history?
1. Press on your account and find there "History" button.
2. The "Transaction" history stats will be shown this way.