How to delete the payment

1. Go to "Sales" button on the left side of the screen in the settings panel.

2. Choose "Payments" out of the falling list 

3. Choose the payment ID in question and press "Delete"


1. Go to "Traders" and find the particular user whose payment you want to delete.


2. Press on the user's username.


3. Go to the "Payment" button and press it. You will be able to find there the payment you want to delete. After finding the payment you may press "Delete button"


In both cases after you followed all the steps:

1. Go to "Traders" and find the particular user whose payment you want to delete.


2. Press on the user's username.

3. Find the "Balances" button.

4. Delete the amount of funds which were just deleted with the payment by choosing the settings accordingly to the deleted payment. Press "Submit" button once you're done.

Did you find this article useful?

  • What is Nanza Aggregator

    Nanza Aggregator is a platform that allows you to run your crypto trading and manage your portfolio....
  • Get Started with Nanza

    In this article, we'll explain how you can start with Nanza.We'll cover everything you need to know ...
  • Email Templates

    To set up email templates navigate to Setup -> Email templates and change the co...
  • Setting up roles

    Nanza CRM setup by default have only 1 role added with name Employee and with no permissions, it&#...
  • Staff Permissions Explained

    Invoices View (Global) – All invoices. View (Own) – Only invoices created by a s...